Red Candy Customer Reviews

We pride ourselves on our high level of customer services, and encourage our customers to fill in a review just after checking out, and another review upon receiving their goods.

The last 10 reviews received are automatically displayed below.  We do not edit / censor these reviews - they display a true reflection of our customers' experiences of dealing with our brand, warts n' all!

To see how our customers have rated all different aspects of our service of the last few years, click the link below:

Red Candy Customer Reviews on Feefo

Customer Reviews

(1409) reviews 98%

Date Score Customer Comment Our Response

Service rating : Delivered on date and time stated. Very good service.
Product : Lovely lampshade, a bit pricey, but well made.
Delivery was far too slow for me. It took over a week for the card to arrive.

The card was great though.

Service rating : I bought the Thomas Kent Mulberry clock for my mums birthday. It was delivered very quickly and my mum loved her gift. I would certainly b

Service rating : Original item purchased arrived very quickly. unfortunalty it was faulty, email was sent as soon as I open d the box and I sent photos of Read More.

Service rating : I spoke to someone on the phone as I wanted to know if my clock was likely to arrive early, and he was extremely helpful.
Product : G

Service rating : Very good customer service, helped to resolve my issues quick. Also fast delivery!
Product : My guest in the house was highly impress

Service rating : Really fast processing of my order, received a few days later. Huge choice of products on the website
Product : Simplicity itself and
We were happ our order!
The kettle arrived quickly but the box the kettle was in was very badly damaged - torn with very bashed in corners. This box, obviously damaged, was then p Read More.

Service rating : I needed to return two sets of glasses as four sets were ordered though some confusion this end.I had polite and prompt instructions as to Read More.

Service rating : Arrived in perfect condition on time.
Product : Slightly difficult to align the pictures (a printed grid might have helped?) but a go

Excellent customer service and product

Service rating : The coffee holder was a present for a friend and was very modern and stylish. It seemed well made and I know it was just what they wanted

Service rating : Can't fault the service from Red Candy. The Wesco knife block looks fantastic in lime green. The only criticism I have are the knives them Read More.

Service rating : Kitchen bookends arrived promptly and well packed.
Product : Bit smaller than I imagined but that’s my fault as dimensions were giv

Service rating : Great price. Great delivery
Product : Looks smart and classy too

Service rating : Easy to use website and delivery within 48 hours. Prices on some items are a bit high but otherwise the services is very good.

Service rating : Fast delivery, well packed
Product : The orange is more of a salmon orange rather than a bold orange, and it arrived with a rattling
Read More.

Service rating : Easy to navigate website, brilliant products at great prices, delivered when due.
Product : Excellent colour, form and functionality

Service rating : The service was very good, the parcel came promptly and I am very happy with everything. The only reason it's not 5 star is that one of th Read More.
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